The Device Connectivity Report details any change in the connection of your monitoring devices. From this report you can identify when devices are going offline, have a variable signal strength and review where and when this is happening at a certain time.
I.T. teams could find this useful to evidence where work may be required for a network to enable Ally to function at its best, or for the home to see if a device is being turned off regularly.
How to Use the Report
To find which devices are being switched off and when:
Filter the Online column for 'No'
To review if work is required on a network
Review which WLAN the device is connecting to, its frequency, any changes in signal strength and bandwidth:
The frequency can impact range, wall penetration and speed
A WLAN signal strength consistently below -70dbm ( -71dBm to -90dBm) could indicate a need for a booster / additional access point.
A variable Bandwidth may impact the audio clips available for your care staff.
Report Fields
There is a row in the report for every change in connection i.e change in signal strength, bandwidth or the device has been turned off /on.
Room Name and Serial Number: Identifies the monitoring device and the room it is assigned to in Ally.
Is Current Status: "Yes" is displayed if this row is the devices current status at the time of the report.
Status Start Date/Time and Status End Date/Time: Defining the time period for the rows connection status.
(Note : If the row is the current status for the device then the end date and time will be blank).
Online: Indicating whether the device was connected to the network(Yes/No).
WLan, WLan Signal Strength (dBm), WLAN BSSID, WLan Frequency, WLan Ip4: These columns detail the network connection during the time period.
Use these columns to check the device is connecting to the correct network, and that signal strength, frequency and bandwidth are suitable.
Tip : Ally monitoring devices require a signal strength of -70dbm or above (closer to 0) for a strong connection. A signal strength -71dBm to -90dBm is considered a weak signal strength and the connection could be slower or weaker. If the signal strength is consistently below -70dbm this could indicate the need for a booster / additional access point to prevent the device dropping its connection.
Bandwidth: A qualitative measure of bandwidth performance (e.g., "Good", "Adequate", "Poor (Audio data loss).