From the Team page of a home, select the "+ New Team Member" button.
Select "Staff Member" and enter the new user's username. You can enter an organisational email for the username if this staff member has one, allowing them to reset their own password in future, by unticking the 'this user has no organisational email' box.
Enter their password and full name. Don't worry, you'll be able to copy the username and password to your phone or computer's clipboard in the final section. Clicking on the eye on the right of the password box, the password entered can be seen.
You can device if this user is prompted to change their password on first login by ticking/ unticking the 'prompt password change on next staff login' box.
* Please note, other Home Managers and Administrators can be added by your Organisation's Administrator account only.
Next, select the Home/s and Zone/s the staff member will have access to. Staff will require access to only the home/s they work in and zones within that home they may work on. Zone's contain Rooms which contain Residents. Access to Zone's determines which Residents a Staff Member will be able to access.
Click Next. If you have not made a note of the login details please click the “Copy Credentials to Clipboard” and paste them into a document.
Finally click “Add User” to complete the account creation process.




