There are three levels of access to the Ally app.
Administrator: This user account can manage all care homes in your group. This includes:
managing all users in all care homes (residents, staff and home managers)
access all features of the app (e.g. Check In Scheduler, Morning Handover Tool and Reporting) for each care home.
Commonly providers only give access to Regional Managers and higher. This user can create, modify and remove "Home Managers" and "Staff Members".
Home Manager: This user account has access to manage ONLY the care homes it is assigned to. This include:
managing all users (residents & staff)
access all features of the app (e.g. Check In Scheduler, Morning Handover Tool and Reporting) for each care home.
Commonly Managers give access to Ally Champions to this Role. An email address is required for this Role.
This role CANNOT create new Home Manager accounts. If this is required please contact your Administrator or [email protected]
Staff Member: This user needs to be assigned to both a Home and Zone's to have access to residents within those Zones. They have access only to the app's features including:
the Check In Scheduler for activating and responding to residents
the Morning Handover Tool
view only access to residents that are in their Zones
They cannot add / move, remove or edit a resident or and Team account and will not have access to reporting information.
An email address is not required.