The Shift Handover provides a daily summary generated for the handover from the night team to the day team. The purpose is to provide a quick summary that flags any issues for the day team and manager to be aware of.
The handover tool detects "Active nights", which are flagged when a resident has:
Been more active than usual
Required more care than usual
Coughed more than usual.
The last 7 days of information can be displayed at once and the staff and manager can scroll through the Residents Activity Timeline for each day. You can scroll back to previous weeks using the "Select Past Weeks" button.
To access the Morning Handover:
Click the three bars in the top left hand corner of the app and then select "Morning Handover" from the menu.
Overview of the Morning Handover:
Once into the Handover, you will see two circles summarising how many residents had a peaceful night's sleep and how many did not.
The residents will be listed below, with those that did not have a peaceful night listed at the top and flagged in orange with a reason beneath their names:
Activity Anomaly - means the resident was more active last night than their historic average
Care Anomaly - means the resident received more care than use that night than the historic average
Cough Anomaly - means the resident was coughing more than usual that night than their historic average.
You can also search for each resident by using the filters, and click on the different days to look at the past 7 days as well as scroll back to previous weeks using the "Select Past Weeks" button.
The Residents Activity Timeline
If you click the "V" button beside each resident, the resident's information will expand and you are able to select their "Activity Timeline".
The "Check-ins" row:
Blue bar : When the monitoring was started and stopped
Grey Bar : When the monitoring is paused
Example: The Timeline example below shows that monitoring was started at 12:30 (blue bar), and was paused at 1:15 (grey bar)
There are a 2 coloured information icons that will appear on the Check-ins row:
Purple - Indicates that an alert was raised, for either a check round alert or an activity alert.Green - Indicates that a physical check was carried out.
On the 1st example above for Sarah:
an alert is raised at 3:50 (purple) and a check is carried out at 4:15 (green)
an alert is raised at 4:50 (purple) and is dismissed at 5 (no green icon)
If you click the information icon, a pop up showing who responded to the alert, the timings and also any notes made that would sync with an integrated care record system.The Motion row - any purple bars shows motion detected
The Sound row - the green bars show sound detected
Where there is an absence of purple and green bars, the resident was not active.
Please note: For the resident's privacy, the audio of past activity alerts and care visits, is not available in the Ally App. However management can access them via a data access request, but they must provide a clear purpose, i.e. investigating an incident, doing an audit of staff use, or providing additional training to staff. These audio files are kept as standard for 3 months and then deleted.