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I get Alerts from TV & radio for a Resident

Updated over a year ago

You should not go against the resident’s wishes. However, we would recommend turning the TV or radio off when you next check and find they are asleep.

The TV or Radio will result in you receiving a larger number of alerts as the system can struggle to differentiate between the TV and the resident due to the large number of person related sounds.

If the resident is awake and watching TV, it may not be time to activate Monitoring for the evening.

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