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Device Network Requirements

Updated over a year ago

This document provides basic technical specifications required for Ally Labs’ wireless

monitoring system to be installed and operated in each resident’s rooms.

Networking Requirements:

  • WiFi signal in every room at the location the device will be installed. The signal needs to be a minimum of -70dBm, i.e. between -30dBm to -70dBm. The signal strength at the point the device is or will be installed can be tested as follows: Testing WiFi Signal Strength

  • Average UK consumer/enterprise-level broadband network speeds and bandwidth (~20Mbps download and ~4Mbps upload). If your ISP provider has imposed monthly data-transfer limits, please alert our support team.

  • WiFi configuration should ideally use WPA2 with visible SSID and password. If using WPA/WPA2-enterprise networks, please alert our support team.

  • The module in the acoustic monitoring device is IEEE 802.11.b/g/n/ac.

  • The devices can connect to either 2.4GHz or 5GHz networks. Ally devices do not

    support the Wifi 6 GHz Band.

  • If you require individual MAC addresses for whitelisting devices please let us know. We can provide this 1 week in advance.

  • The following wildcard URLs must be whitelisted and accessible from the network:

    • *.ally.is, *.allycares.com, *.google.com, *.googleapis.com, *.resinio.pool.ntp.org, *.balena-cloud.com

  • TCP port 443 and UDP ports 123 and 53 must be accessible to devices on the network.

  • IP addresses 8.8.8.8 and 8.8.4.4 must be accessible to devices on the network.

Note: Please let our support team know if there are any additional firewall, security

or WiFi constraints.

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