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Reports

Updated over a month ago

The Reports page enables anyone with Home Manager or Admin access to create and save a report for your records.

Available Reports

The following reports are available. Click on the link for a full description of each report.

  • Checkin Timeline : details the Residents Timeline, with details of alerts, response times, checks and dismisses for each resident.

  • Device Connectivity Stats : lists monitoring device connection and network information

  • Home Stats Summary:

  • Resident Settings : provides the settings and setting history of your residents

  • Resident Stats : summarises all of the residents checks and alerts and their outcomes

How to Create a Report

  1. Select Reports from the Tools Section on the left hand Menu.

    Note : the Reports page is only available to those with a Home Manager or Admin level Ally account.

2. Select the report(s) you want to create and then enter the date range for the report, by either typing the date or clicking on the calendar and selecting the dates.

If you only need information for part of the day, there is also an option to enter the start and end times for the report, but this is not mandatory.

Then select Generate Report

Ally will create the report(s) as .xls spreadsheet(s) and send you download link(s) by email, from the email address [email protected] . Remember to save a copy of your reports.

Having trouble receiving the email?

Don't forget to check your Junk or Spam folders in your email or ask your IT team if any emails have been blocked.

You can also check the status and download the file by selecting Past at the top of the Reports window.

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